Web sites are form of advertisement, projecting your vision, services and products designed to appeal for online surfers and prospects. Your web site should have your company’s branding, using logo, color scheme and a…
What is CRM and do I really need it? A customer relationship management is a program that allows you to keep your contacts, inquiries and communication open with your prospects and customers. Think of it…
It is green, it is chic and it is light to carry around. Go virtual office! SO-HO owner, you can set up a Virtual/ portable and GREEn office in no time and within…
Today’s advanced technologies allow us to tap into the www for a fraction of the cost of any other advertizing medium. Individuals, small businesses and entrepreneurs can see this as the best avenue to…
Great customer service will bring satisfied and returning customers. “Customer service is the provision of service to customers before, during and after a purchase.According to Turban et al. (2002), “Customer service is a series of…